Practice management for clinics in Indonesia & Malaysia
Run a calmer clinic,and end the day on time
Lumina holds your appointments, patient records, payments and supplies together in one quiet, secure place — so your team spends the day with patients instead of paperwork.
30 days free · no card needed · we move your existing patients across for you
- Your clinic, in one place
- Schedule, records, payments and stock on a single calm screen.
- Nothing gets lost
- Every treatment and payment is kept permanently, with a name against it.
- Open in minutes
- Register your practice today and invite your team the same afternoon.
What you get
Everything a busy clinic needs, nothing it does not
Know exactly how the day looks before the first patient arrives
Today's bookings, new patients, money still owed and everything that happened recently — all waiting for you the moment you sign in.
- Today's schedule and who is coming in
- Outstanding balances you can chase today
- Gentle nudges when supplies are running low
Safe hands
Patient information deserves more than a promise
You are trusted with the most private details of people's lives. Here is exactly how we protect them.
Your clinic's own private space
Your patients, appointments and money live in a space only your practice can open. No other clinic can ever see it — that is checked on every single request, not just at the login screen.
Only the right people see the numbers
You decide, person by person, who can open billing, who can see revenue and who only needs the diary. Reception never has to see what you earn.
Written agreement, ready to sign
Every practice accepts a Data Processing Agreement written for Indonesian (UU PDP) and Malaysian (PDPA) rules, and can download a dated copy for the compliance folder at any time.
Clinical history that cannot be quietly changed
Treatment and medication notes are permanent and stamped with who wrote them. If an audit comes, the story is already complete.
Locked in transit and at rest
Everything travelling between your clinic and Lumina is encrypted, and so is everything stored, including nightly backups.
Your data stays yours
You can take your patient list and billing history out whenever you want. Nothing is held hostage if you ever decide to leave.
Already using something else?
We move your patients across for you, free
Changing systems is the part every clinic dreads, so we do the heavy lifting. Send us whatever you have today — an export from your current software, spreadsheets, even your old paper cards — and our team prepares and loads it into your new workspace.
- Patient details and contact numbers
- Medical and treatment history
- Active treatment plans
- Outstanding balances and invoices
- Your service list and prices
- Stock items and current levels
We check everything together before you go live, so your clinic never loses a trading day.
Ask for a migration hand
Register your practice first — it takes a couple of minutes — then tell us what you are moving from and our team will take it from there.
Typical move: one working day, done outside clinic hours.
What clinics say
Owners, managers and front desks
“We moved eleven years of patient cards over in a weekend. On Monday the team just carried on working — nobody had to be retrained.”
Dr. Anindita R.
Principal Dentist, 3-chair dental practice, Jakarta
“The part I did not expect to love: when a doctor changes a price, the reason is sitting right there in the invoice. Audits stopped being scary.”
Farah M.
Clinic Manager, aesthetic & wellness clinic, Kuala Lumpur
“Reception used to ask me what to charge after every visit. Now the charge arrives at the desk before the patient does.”
Dr. Halim S.
Owner, family medical practice, Surabaya
“Packages and prepaid balances used to live in a spreadsheet that never matched the till. Now they always agree.”
Melissa T.
Director, physiotherapy centre, Penang
Questions
The things clinics ask us first
Yes, and we help you do it at no extra cost. Send us whatever you have — an export from your current software, an Excel sheet, even your old patient cards — and our team prepares and loads your patients, their contact details, treatment plans and outstanding balances into your new workspace. We check it together before you go live, so nothing is lost and you do not lose a day of trading.
Ready for a calmer practice?
Open your workspace in a couple of minutes, try it free for 30 days, and let us move your existing patients across.